Returns & Exchanges
At Real Groovy, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account and select the order you wish to return, or contact our customer support team with your order number to start the process.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship It Back
Print the provided prepaid shipping label and drop your package off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing